switchshop services

Professional Services: Assessment Services
Assessment services use sophisticated test equipment and advanced monitoring techniques to provide the data needed to make critical network decisions. All assessments include a full report of actual performance statistics, a complete analysis, and detailed recommendations.

Security Posture Assessment

Features & Benefits

Identify Network Security Vulnerabilities

The Security Posture Assessment provides a comprehensive security evaluation of your network identifying vulnerabilities, weaknesses, and exposure to exploitation on your external and internal infrastructure.

A detailed report provides a snapshot-in-time of the network's vulnerabilities to help you build an effective security posture. The final report includes recommendations on administrative actions and technologies available to keep the network secure.

A certified security specialist does baseline testing of your network devices, servers, desktops and data bases for possible vulnerabilities
The assessment includes evaluation of the different types of access methods on the devices you specify, available services installed on these devices, and possible threats they pose
Using a variety of sophisticated open source tools and an exclusive program developed by security experts, the security specialist is able to simulate even the most recently identified attacks and exploits
The detailed final report includes the test methods used to identify network vulnerabilities, the pass or fail status of all specified IP address, results from the automated tests, the test verification findings, and expert analysis based on the security engineer's extensive experience with the broad spectrum of external and internal security threats
The report recommendations are vendor-neutral, as the report specifies administrative actions as well as broad technologies that can be applied to address areas of interest
Key network configuration details are documented in writing and provided to you for future reference

Wireless LAN Site Survey

Features & Benefits

Facilitate Your Move to Wireless

The Wireless LAN Site Survey is the precursor to a successful wireless network implementation. Familiarity with the unique needs of wireless networks translates into an accurate survey, and well-developed configuration and placement design. Up-front planning and documentation facilitates the smooth deployment of your wireless network.

The engineer completes a physical check, then identifies the best locations for the wireless access points, and creates a site report.
The throughput of the access points is fine-tuned using specialized tools and engineering's thorough knowledge of the system
The final report includes a hardware list, where to install the products, the configuration of the devices, and suggested antenna placement for each device
Key network configuration details are documented in writing and provided to you for future reference

Network Voice Readiness Assessment

Features & Benefits

Take Full Advantage of Convergence

In a converged network the quality of voice transmissions depends upon the data infrastructure that carries it. To help you evaluate your infrastructure and identify problems that may impact sound quality, Switchshop Network Voice Readiness Assessment simulates voice traffic across the data network.

Trained engineers interpret the findings and provide recommendations to prepare the network for a Voice over IP (VoIP) implementation. Avoid unexpected costs and post-installation issues with this proactive service.

Switchshop uses state-of-the art tools to obtain the data and run the reports
Switchshop engineers have the expertise to do this assessment without stressing the network or adversely impacting the customer's business
Switchshop training and field experience with both voice and data enable professional service engineers to interpret the data in the context of the customer's network environment and business requirements
Key network configuration details are documented in writing and provided to you for future reference

Network Health Check Service

Features & Benefits

Get "Hard Data" on Network Segments

Replace concerns with quantified, actionable data about the network's architecture and performance. The Network Health Check documents traffic on key network segments during actual business usage by doing a targeted segment/circuit performance appraisal. This approach provides very detailed statistics on a company's network, and/or central server link to the network. This type of performance evaluation delivers utilization, error rates, broadcast rates and protocol/application distributions from one or more key network segments. Use the extensive report provided at the conclusion of the audit as a blueprint for network growth.

Switchshop uses state-of-the art tools to obtain the data and run the reports
Extensive training and field experience with all types of networks enable our professional service engineers to interpret the data in the context of your network environment and business requirements

Professional Services: Implementation Services

Implementation services provide affordable access to engineers who work with you to incorporate new equipment into your existing network infrastructure. These services move your projects forward faster and more effectively than if you try to get there alone.

Network Management Implementation Service

Features & Benefits

Seamlessly Implement a HP Network Management System

This service is for HP Intelligent Management Centre (IMC) implementations with an installed base of HP product. It seamlessly integrates the IMC system into the network to provide users with a rich set of network management features including event times, thresholds and notification preferences that are established and tested.

Software is correctly configured to provide desired functionality
An experienced engineer combines understanding of the customer environment with the available feature options for the best match
Templates are developed that can be stored and used later
Throughout the process the engineer is available to answer questions and provide administrative coaching
Key network configuration details are documented in writing and provided to you for future reference

Voice Implementation Service

Features & Benefits

Seamlessly Implement a HP Intelligent Management Centre (IMC).

This service is for HP Intelligent Management Centre (IMC) implementations with an installed base of HP product. It seamlessly integrates the IMC system into the network to provide users with a rich set of network management features including event times, thresholds and notification preferences that are established and tested.

Software is correctly configured to provide desired functionality
An experienced engineer combines understanding of the customer environment with available feature options for the best match
Templates are developed that can be stored and used later
Throughout the process the engineer is available to answer questions and provide administrative coaching
Key network configuration details are documented in writing and provided to you for future reference

Network Installation Service

Features & Benefits

Smooth, Successful Deployment

Switchshop’s installation expertise makes it easy to add new equipment to your network. You gain faster deployment and the assurance that it will be done correctly with minimal disruption to your business.

Equipment is unpacked and placed in the assembled racks you provide
Hardware and software configuration include bringing HP software to the highest revision to which the customer is entitled
Switchshop connects to existing cabling and does verification testing of the new equipment
Key network configuration details are documented in writing and provided to you for future reference

Maintenance Services

Choose Support Plus service for on-site support or Hardware Exchange service for advance hardware replacement. Both maintenance service plans include help with technical queries, software upgrades, and web-based support tools. Software Upgrades Service is a standalone service that provides access to incremental software functionality provided by new software releases (limitations apply). Network Installation Service offers Switchshop expertise for smooth equipment deployment.

Network Installation Service

Features & Benefits

Smooth, Successful Deployment

Our installation expertise makes it easy to add new equipment to your network. You gain faster deployment and the assurance that it will be done correctly with minimal disruption to your business.

Equipment is unpacked and placed in the assembled racks you provide
Hardware and software configuration include bringing software to the highest revision to which the customer is entitled
Switchshop connects to existing cabling and does verification testing of the new equipment
Key network configuration details are documented in writing and provided to you for future reference