Blue Light Sector

Mission-critical IT for UK blue light services

Switchshop designs and delivers networking, cyber security, control room and managed services for UK police forces, fire and rescue services, ambulance trusts and HM Coastguard. UK-based, 100% in-house engineering, aligned to NPCC, NCSC, JESIP and PSN expectations.

PSN
Aligned delivery
NCSC
CAF & guidance
24/7
UK-based support
100%
In-house engineering
Fortinet
New • Award announcement

Switchshop named Fortinet Public Sector Partner of the Year

Read the announcement
Challenges & Solutions

Built around the realities of blue light

Challenge

Protecting OFFICIAL and OFFICIAL-SENSITIVE data

Layered security with segmentation, identity, EDR and 24/7 monitoring, aligned to the NCSC Cyber Assessment Framework, PSN code of connection and Government Security Classifications.

Challenge

Resilient networks across HQ, stations and command

Diverse fibre, wireless and SD-WAN designs that keep HQ, stations, command suites and mobile units connected even when individual links or sites fail.

Challenge

Control room, CAD and dispatch dependencies

Network and security designs engineered around CAD, command and control, dispatch, telephony and radio integration, with no single point of failure.

Challenge

Mobile working, BWV and in-vehicle technology

Secure mobile connectivity, body-worn video and in-vehicle networks for officers, paramedics and firefighters, with central evidence handling and retention.

Challenge

Multi-agency and JESIP interoperability

Standardised LAN, WAN and security architectures that support JESIP, multi-agency command and information sharing across police, fire, ambulance and partner agencies.

Challenge

Compliant procurement aligned to CCS and BlueLight Commercial

Approved Crown Commercial Service supplier with blue light-friendly framework routes, simplifying direct award and aligning with BlueLight Commercial collaborative procurement.

Tailored Services

Capabilities tuned for blue light

HQ & station networking

Resilient LAN, WAN and SD-WAN connecting HQ, divisional stations, command suites and partner agency sites under one managed platform.

Operational Wi-Fi

Secure Wi-Fi 6/6E across HQ, stations, training centres and incident command suites, with cleanly segmented operational, corporate and guest SSIDs.

Cyber security & SOC

NCSC CAF, PSN and Cyber Essentials Plus-aligned security covering firewalling, EDR, segmentation and 24/7 monitoring across operational and corporate estates.

Control room & CAD

Network and infrastructure designs engineered around command and control, CAD, dispatch and incident management platforms, with full resilience.

Radio & ESN integration

Secure integration with Airwave, ESN and partner radio systems, including site connectivity, gateways and resilient backhaul.

Telephony & 999 resilience

Resilient SIP, contact centre and telephony platforms supporting 999, 101 and non-emergency lines, with diverse routing and failover.

BWV, ANPR & CCTV

Body-worn video, ANPR and IP CCTV on a single converged platform, with central evidence handling, retention and disclosure workflows.

Identity & access

Single sign-on, MFA and role-based access for officers, staff and partner agencies, mapped to PSN, NPCC and force-specific information assurance policy.

Datacentre & hybrid cloud

On-prem, colocation and hybrid cloud platforms tuned for CAD, RMS, case management, HR, payroll and analytics workloads.

Backup & ransomware resilience

Immutable backup and tested recovery for case files, evidence, finance and email, so a single incident never threatens operational response.

Smart Estates for blue light

IoT, environmental monitoring and analytics that help estates and sustainability teams cut energy costs and meet net-zero commitments across HQs and stations.

Mobile & in-vehicle IT

Secure mobile connectivity, MDT and in-vehicle networking for response cars, ambulances and fire appliances, integrated with CAD and back-office systems.

Plan your next blue light IT delivery with Switchshop

Talk to our specialists about control room resilience, network refresh, cyber security or a full multi-site managed service. Operationally aware, UK-based engineering.