Switchshop designs and delivers Wi-Fi, cyber security, nurse call integration and managed IT for UK care home groups, single-site homes and supported living providers. UK-based, 100% in-house engineering, aligned to CQC, DSPT and the NCSC Cyber Essentials framework.
Protecting resident records and clinical data
Layered security with segmentation, identity, EDR and 24/7 monitoring, aligned to Cyber Essentials Plus, DSPT and UK GDPR for resident records, eMAR and care planning systems.
Reliable Wi-Fi for residents, families and clinical devices
Predictive Wi-Fi 6 and Wi-Fi 6E designs covering bedrooms, lounges, dining rooms and gardens, with separate networks for residents, visitors, staff and clinical devices.
Integrating nurse call, telecare and digital care systems
Network and Wi-Fi designs that integrate cleanly with nurse call, falls detection, acoustic monitoring, telecare and digital social care record (DSCR) platforms.
Wi-Fi 6/6E designs covering bedrooms, lounges, dining and gardens, with separate SSIDs for residents, families, staff and clinical or telecare devices.
Resilient LAN, WAN and SD-WAN connecting head office and every home under one managed platform, with consistent security and central visibility.
Approved CCS supplier across G-Cloud and Technology Products & Associated Services, useful for local authority commissioned care and ICB-funded providers.
Network and security designs aligned to the NHS Data Security and Protection Toolkit (DSPT), supporting evidence and audit for adult social care providers.
Delivery teams that understand CQC Key Lines of Enquiry, safeguarding and resident dignity, planning works around medication rounds, mealtimes and routines.
Designed and deployed a standardised Wi-Fi 6 refresh across a national care home group, with consistent SSIDs for residents, staff, clinical devices and visitors.
Multi-site groups with mixed legacy IT
Standardised LAN, Wi-Fi and SD-WAN architectures connecting head office and every home under one managed platform, with consistent security policy and central visibility.
PSTN switch-off and telecare resilience
All-IP voice, SIP and resilient connectivity to keep nurse call, lift lines, fire panels and telecare devices working through the BT PSTN switch-off.
Lean IT teams and tight operational budgets
UK-based managed service desk, monitoring and on-site engineering that flexes with the group, removing the need for a large in-house IT function at every home.
Cyber Essentials Plus and DSPT-aligned security covering firewalling, EDR, segmentation and 24/7 monitoring for resident, clinical and corporate systems.
Network and Wi-Fi engineered around nurse call, falls detection, acoustic monitoring and telecare platforms, with vendor-neutral integration.
Reliable infrastructure for eMAR, DSCR and care planning platforms, including device rollout, MDM and lifecycle management for handhelds and tablets.
SIP, hosted voice and resilient connectivity to keep reception, nurse call, lift lines and telecare devices working through the BT PSTN switch-off.
IP CCTV, door entry and access control on a single converged platform, supporting resident safety, safeguarding and visitor management.
Single sign-on, MFA and role-based access for clinical, care, hospitality and head-office staff, mapped to CQC and DSPT expectations.
On-prem, colocation and hybrid cloud platforms tuned for HR, payroll, finance, eMAR and digital care record workloads.
Immutable backup and tested recovery for resident records, eMAR, finance and email, so a single incident never threatens continuity of care.
IoT, environmental monitoring and analytics that help operators manage energy, infection control and maintenance across the estate.
Engineering crews experienced in operational care environments, planning rollouts around medication rounds, mealtimes and resident routines.
Hardened the corporate and clinical estate for a regional care provider, aligning to DSPT and Cyber Essentials Plus with 24/7 SOC monitoring and immutable backup.
Migrated nurse call, lift lines and reception phones from PSTN to resilient SIP and all-IP voice across a multi-site care provider, ahead of the BT switch-off.
