Culture & Heritage Sector

Connected, secure technology for cultural and heritage venues

Switchshop designs and delivers networks, cyber security, visitor Wi-Fi and digital experiences for libraries, museums, galleries, archives and heritage sites across the UK. Sympathetic to listed buildings, ready for the visitors of tomorrow.

Listed
Building experience
PCI DSS
Aligned ticketing
24/7
UK-based support
100%
In-house engineering
Fortinet
New • Award announcement

Switchshop named Fortinet Public Sector Partner of the Year

Read the announcement
Challenges & Solutions

Built around the realities of culture & heritage

Challenge

Reliable visitor Wi-Fi across listed and historic buildings

Sympathetic wireless designs that respect heritage fabric, using discreet mounting, careful cable routing and predictive surveys to deliver high-density coverage without harming the building.

Challenge

Protecting collections data, ticketing and donor systems

Layered security with segmentation, identity, EDR and 24/7 monitoring, aligned to Cyber Essentials Plus, PCI DSS and UK GDPR for ticketing, retail, membership and collections platforms.

Challenge

Immersive galleries, AV and digital interpretation

Network and AV foundations engineered for interactive exhibits, projection, audio guides and digital signage, with the bandwidth and resilience curators and producers expect.

Challenge

Multi-site estates with mixed legacy infrastructure

Standardised, centrally managed LAN, WAN and Wi-Fi architectures that bring branch libraries, satellite museums and stores onto a single platform with consistent policy.

Challenge

Tight capital budgets and seasonal opening patterns

Phased rollouts planned around exhibitions, opening hours and quiet seasons, with commercial models that flex to grant-funded and capital-funded programmes.

Challenge

Compliant procurement for ALBs and local authority venues

Approved supplier across CCS frameworks used by DCMS arm's length bodies, councils and trusts, with commercial routes that simplify direct award.

Tailored Services

Capabilities tuned for culture & heritage

Visitor & staff Wi-Fi

High-density Wi-Fi 6E/7 designed for galleries, reading rooms, event spaces and historic buildings, with secure guest, staff and contractor access.

Multi-site networking

Resilient LAN, WAN and SD-WAN connecting flagship venues, branch libraries, archives and offsite stores under a single managed platform.

Cyber security

Cyber Essentials Plus and CAF-aligned security covering firewalling, EDR, segmentation and monitoring for collections, ticketing and back-office systems.

Ticketing & retail networks

PCI DSS-aware network and security design for box office, café, shop and membership systems, with reliable connectivity at peak visitor moments.

Gallery AV & digital signage

AV-over-IP, projection, audio and digital signage networks engineered for permanent galleries, temporary exhibitions and visitor orientation.

Library & learning spaces

Public-access PCs, study zones, BYOD onboarding and content filtering for public libraries, learning centres and education suites.

CCTV, IoT & visitor analytics

IP CCTV, environmental sensors, footfall and dwell analytics that help curators, security and operations teams understand and protect their estates.

Identity & access

Single sign-on, MFA and role-based access for curators, conservators, volunteers and partner researchers across collections and corporate systems.

Datacentre & hybrid cloud

On-prem, colocation and hybrid cloud platforms tuned for collections management, digital asset libraries and high-resolution imaging workloads.

Backup & ransomware resilience

Immutable backup and tested recovery for collections databases, digital assets, finance and membership systems.

Smart Estates for venues

IoT, environmental monitoring and analytics that protect collections and give estates teams real-time visibility across heritage buildings.

Heritage-sensitive delivery

Engineering crews experienced in listed and historic buildings, working with conservation officers, architects and curators to protect the fabric.

Plan your next cultural or heritage IT delivery with Switchshop

Talk to our specialists about visitor Wi-Fi, gallery AV, ticketing security or a full estate-wide infrastructure programme. We work sympathetically with listed and historic buildings.