Housing Sector

IT and networking for UK housing providers

Switchshop designs and delivers networking, cyber security, tenant connectivity and managed IT for UK housing associations, ALMOs and local authority housing teams. Aligned to NCSC CAF, PSN and the Regulator of Social Housing's data and digital expectations.

NCSC CAF
Mapped controls
PSN
Aligned design
24/7
UK-based support
100%
In-house engineering
Fortinet
New • Award announcement

Switchshop named Fortinet Public Sector Partner of the Year

Read the announcement
Challenges & Solutions

Built around the realities of housing

Challenge

Resilient IT for head office, depots and scheme buildings

Standardised LAN, Wi-Fi and SD-WAN designs across head offices, area offices, depots, sheltered schemes and supported living, with central visibility and consistent security policy.

Challenge

Frontline mobility for housing officers and trades

Secure mobile, identity and device management for housing officers, repairs operatives and surveyors working from properties, vans and tenants' homes.

Challenge

Protecting tenant data and core systems

Layered security with segmentation, identity, EDR and 24/7 monitoring, aligned to NCSC CAF and UK GDPR for housing management, repairs, finance and CRM systems.

Challenge

Tenant and communal area connectivity

Communal Wi-Fi, IoT and CCTV networks for sheltered schemes, supported living and high-rise blocks, with tenant-facing portals and segmented operational SSIDs.

Challenge

Building safety, fire and compliance data

Resilient networks behind fire safety, building safety and compliance platforms, supporting Building Safety Act and Awaab's Law data and reporting requirements.

Challenge

Procurement through housing and public frameworks

Approved Crown Commercial Service supplier, with delivery teams familiar with sector frameworks used by housing providers and local authorities.

Tailored Services

Capabilities tuned for housing

Multi-site networking

Resilient LAN, WAN and SD-WAN connecting head office, area offices, depots and scheme buildings under one managed platform.

Communal & tenant Wi-Fi

Wi-Fi 6E/7 designs for sheltered schemes, supported living, high-rise blocks and communal lounges, with separate tenant, staff and IoT SSIDs.

Cyber security

NCSC CAF, Cyber Essentials Plus and UK GDPR-aligned security covering firewalling, EDR, segmentation and 24/7 monitoring for tenant and corporate systems.

Contact centre & telephony

Cloud telephony, contact centre and omnichannel platforms for repairs, rents and tenant services teams, with resilient connectivity and call recording.

Housing management & CRM enablement

Network, identity and integration patterns to support core housing management, repairs, CRM and finance platforms across the estate.

Identity & access

Single sign-on, MFA and role-based access for office staff, housing officers, trades and contractors across cloud and on-prem systems.

Hybrid cloud & datacentre

On-prem, colocation and hybrid cloud platforms tuned for housing management, finance, HR and analytics workloads.

Backup & ransomware resilience

Immutable backup and tested recovery for housing management, repairs, finance and email, so a single incident never blocks rent collection or repairs delivery.

IoT, sensors & smart buildings

Damp and mould sensors, environmental monitoring, door entry and IoT networks across sheltered, supported and general needs stock.

Repairs & mobile working

Secure mobile working, MDM and connectivity for trades operatives and surveyors, with offline-tolerant patterns for in-property visits.

Building safety networks

Resilient networking behind fire safety, building safety and compliance platforms, supporting Building Safety Act and Awaab's Law data flows.

Sector-aware delivery

Engineering teams that understand housing operations, planning works around tenant access, vulnerable residents and out-of-hours service windows.

Plan your next housing IT delivery with Switchshop

Talk to our specialists about multi-site networking, cyber security, tenant connectivity or a full managed service. Sector-aware, UK-based engineering.