Retail Sector

Trading-grade IT and networking for UK retailers

Switchshop designs and delivers store networking, EPOS, customer Wi-Fi, cyber security and managed IT for UK retailers, multi-store estates, franchises and shopping centres. PCI DSS aligned, UK-based, 100% in-house engineering.

PCI DSS
Aligned design
Trading
Proven uptime
24/7
UK-based support
100%
In-house engineering
Fortinet
New • Award announcement

Switchshop named Fortinet Public Sector Partner of the Year

Read the announcement
Challenges & Solutions

Built around the realities of retail

Challenge

Reliable EPOS and payment networks across every store

Resilient, segmented networks behind EPOS, kiosks and payment terminals, aligned to PCI DSS with no single point of failure across peak trading.

Challenge

Customer Wi-Fi without compromising the till estate

Wi-Fi 6E/7 designs with separate customer, staff and EPOS SSIDs, captive portals and analytics, kept fully isolated from payment systems.

Challenge

Securing tills, stockrooms, head office and ecommerce

Layered security with segmentation, identity, EDR and 24/7 monitoring, aligned to PCI DSS and UK GDPR for stores, head office and ecommerce platforms.

Challenge

Multi-store estates, franchises and concessions

Standardised LAN, Wi-Fi and SD-WAN architectures across multi-store estates, franchises and concessions, with consistent security policy and central visibility.

Challenge

Stock, supply chain and back-of-house systems

Reliable connectivity for handheld scanners, label printers, stockroom systems and supplier integrations across stores, depots and distribution centres.

Challenge

New store openings and refits without disruption

Repeatable rollout playbooks for new store openings, refits and rebrands, planned around trading hours and managed end to end by UK engineers.

Tailored Services

Capabilities tuned for retail

Multi-store networking

Resilient LAN, WAN and SD-WAN connecting every store, depot and head office under one managed platform, with consistent security and central visibility.

Customer & store Wi-Fi

Wi-Fi 6E/7 across stores, with separate customer, staff and EPOS SSIDs, captive portals, analytics and brand-aligned guest experience.

Cyber security

PCI DSS, Cyber Essentials Plus and UK GDPR-aligned security covering firewalling, EDR, segmentation and 24/7 monitoring across stores and head office.

EPOS & payments

Network and security designs aligned to PCI DSS for EPOS, kiosks, self-checkout and payment terminals, reducing scope and audit burden for finance teams.

Stock, scanning & back-of-house

Connectivity for handheld scanners, label printers, stockroom systems and supplier integrations, designed for the realities of busy back-of-house teams.

Digital signage & in-store media

AV-over-IP, digital signage and in-store media networks for windows, point-of-sale and immersive brand experiences.

Identity & access

Single sign-on, MFA and role-based access for store managers, staff, head office and contractors across cloud and on-prem systems.

Hybrid cloud & datacentre

On-prem, colocation and hybrid cloud platforms tuned for ERP, ecommerce, CRM, finance and analytics workloads across the retail estate.

Backup & ransomware resilience

Immutable backup and tested recovery for EPOS, ERP, ecommerce and email, so a single incident never closes a store or breaks online trading.

Distribution & supply chain IT

Networking and connectivity for warehouses, distribution centres and 3PL sites that feed your retail estate, with resilient links into store systems.

New store openings & refits

Repeatable rollout playbooks for new store openings, refits and rebrands, with national engineering teams that work around trading hours.

Shopping centre IT

Landlord and tenant connectivity, public Wi-Fi, CCTV and digital media networks for UK shopping centres, retail parks and outlet villages.

Plan your next retail IT delivery with Switchshop

Talk to our specialists about store networking, EPOS, customer Wi-Fi or a full multi-store managed service. Retail-aware, UK-based engineering.